Welcome our new Hotline Advocate, Schana Odell!

Please help VSS welcome our new on-call Hotline Advocate — Schana Odell!
Schana comes to VSS with over 20 years of experience working with vulnerable populations including those individuals and families who are low-income, under resourced, have limited education and connections, who may have had previous trauma, chemical dependencies or have been victimized.  She currently works part-time for Housing Hope as a Child and Family Specialist.  Additionally, she has worked at Fairfax hospital, Catholic Community Services where she helped at the Marysville Recovery Center and Sultan High School providing assessment and facilitated outpatient services including psycho-educational groups, outpatient groups and intensive outpatient groups.  She also worked for Northern Cheyenne Tribal Health in suicide prevention by facilitating talking circles for youth in schools with prevention staff and assisted in outreach education regarding suicide prevention, warning signs, and providing community resources and protocol.  She worked as a Case Manager for Tulalip Tribes Behavior Health, a Program Coordinator for Low Income Housing Institute, Youth Advocate/Trainer at Center for Family Services and much more.
She has her B.A. in Human Services from Western Washington University and has her M.S. in Human Services from Capella University.  Additionally, she received an award in 2008 from the city of Everett for working with police and ATF to take weapons off Casino Road.
In her spare time, Schana loves to travel! She lived in Mexico for a year, and took a couple cruises to Mexico and Bahamas and is heading to Guam this year.  She is an avid reader that likes to browse bookshops.  Schana enjoys a good game of Texas Holdem, weekend camping and taking drives to no where in particular.  Her biggest interest and love though is her 8 year old daughter Genesee.
We are thrilled to have Schana part of the team!

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Speak with a trained advocate who can provide assistance with needs resulting from victimization.  Call by clicking below! 


"With the help of VSS, you are empowered and encouraged to fight back and be pro-active. Then your conscience can be more at peace because you know you have taken some action to protest crimes inflicted on your loved one. It is sometimes your only consolation."

“The one takeaway for me in working with VSS is that it is a necessary organization. I know they are funded by grants and fundraisers but it’s something we need to make sure as a community that they have the funding needed because what they do for people in need doesn’t happen anywhere else. This is the only place that this happens and VSS helps with so many things.”

David Rose

Anchor, Q13 News and Host, Washington’s Most Wanted

“VSS is there when the unthinkable happens.  When a police officer knocks on your door and gives you tragic news, VSS helps navigate the court system, which can be very confusing. VSS is compassion, caring, and commitment. Commitment to once justice is done that victims and their families can move forward with their lives.”

Jennifer Gregerson

Mayor, City of Mukilteo

“VSS has been our partner in recovery and healing and a key part in what makes Mukilteo Strong. VSS has been a trusted advocate for the victims that have suffered so much in the community.  I’m so grateful to VSS as our partner in strength.”

Jon Nehring

Mayor, City of Marysville

“VSS is there for people in their darkest hour. At a time when they need an advocate and friend, VSS steps in to fill that gap and help them begin their journey back to some sense of normalcy.” 

Myrle Carner

Crime Stoppers of Puget Sound

“This thing about closure. There is never really closure in a victim’s life but VSS helps individuals to get closer to that and that’s critical because the cops and the judicial system just move on to another case because they don’t have time. Victims live with this trauma forever so VSS is with them for as long as they need the services. VSS takes the time, more importantly, they really care."

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