For the past six plus years, Victim Support Services has been managing and monitoring the Washington State Crime Victim Service Center Hotline (WACVSCH). Individuals hurt or harmed by crime have been able to speak or text with a trained advocate 24x7x365 to get immediate help and be connected to local resources for further assistance. Throughout the years, we have been able to offer endless amounts of crisis intervention, emotional support, safety planning, information, referrals, and more.
However, on July 1, the statewide hotline was deactivated due to budget cuts.
Since the inception of the WACVSCH back in February of 2016, hotline advocates have yielded over 18,000 calls. From Washington state to Texas, all the way to New York City and beyond! We helped callers from Canada, Netherlands, Australia, the United Kingdom, Scotland, Jamaica, Philippines, and more! We have conducted outreach at events such as National Night Out Against Crime, the Washington State Fair, the Washington Association of Sheriffs and Police Chiefs, and other community gatherings. In addition, through valuable community partnerships we have provided thousands of warm referrals to other Washington Crime Victim Service Centers.
Although the termination of the statewide hotline is a sad time for victims of crime and VSS, we are grateful to have been able to serve the community in such a capacity, and to provide support and resources to individuals who were navigating some of their darkest times. We are also incredibly appreciative of the generous and wonderful team of hotline volunteers who helped make this program a success. We look forward to future opportunities to continue serving others through our direct services programs, outreach, and education.