Written by: Janet Quiroga, Hotline Advocate
On November 1-2, the Victim Support Services team had the privilege to be a part of an ISPI workshop hosted by Roger Addison, Tim Hunt, and Leanne Jensen. VSS was selected, out of many programs throughout 46 countries, to receive this FREE service from the ISPI. This is their 3rd year doing this project. The goal is to perform an in-depth study into VSS’s fundraising plan(s) and strategies, based on hard numbers and statistics. The results of this research will be presented (by key members of our group) at the ISPI Global conference which will take place next April in Seattle, and the results will also be published in the ISPI research journal that is put out annually. Additionally, each key member of the team (up to 5 total members) will receive a complimentary one-year Gold membership to the ISPI community.
What is ISPI? ISPI stands for, International Society for Performance Improvement. ISPI will be helping our organization make a difference to our stakeholders. They will be providing tools and strategies for effective and universal improvement. As their purpose statement says, they will help our team “create bigger impact, make greater contributions, and, ultimately, make the world a better place to be.”
The ISPI team that will be working with VSS, Tim and Leanne, are employees at Boeing and will be working with us for the months leading up to the conference, potentially longer. Doctor Roger Addison is the project’s Thought Leader. He volunteered his time and experience to provide guidance and training throughout the project. He led the two-day workshop and shared performance improvement tools, principles, and practices with the VSS team.
All of us at VSS are grateful for the opportunity we have been provided with and are excited to begin this journey of improvement.
Click here for more information on ISPI.

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"With the help of VSS, you are empowered and encouraged to fight back and be pro-active. Then your conscience can be more at peace because you know you have taken some action to protest crimes inflicted on your loved one. It is sometimes your only consolation."

“The one takeaway for me in working with VSS is that it is a necessary organization. I know they are funded by grants and fundraisers but it’s something we need to make sure as a community that they have the funding needed because what they do for people in need doesn’t happen anywhere else. This is the only place that this happens and VSS helps with so many things.”

David Rose

Anchor, Q13 News and Host, Washington’s Most Wanted

“VSS is there when the unthinkable happens.  When a police officer knocks on your door and gives you tragic news, VSS helps navigate the court system, which can be very confusing. VSS is compassion, caring, and commitment. Commitment to once justice is done that victims and their families can move forward with their lives.”

Jennifer Gregerson

Mayor, City of Mukilteo

“VSS has been our partner in recovery and healing and a key part in what makes Mukilteo Strong. VSS has been a trusted advocate for the victims that have suffered so much in the community.  I’m so grateful to VSS as our partner in strength.”

Jon Nehring

Mayor, City of Marysville

“VSS is there for people in their darkest hour. At a time when they need an advocate and friend, VSS steps in to fill that gap and help them begin their journey back to some sense of normalcy.” 

Myrle Carner

Crime Stoppers of Puget Sound

“This thing about closure. There is never really closure in a victim’s life but VSS helps individuals to get closer to that and that’s critical because the cops and the judicial system just move on to another case because they don’t have time. Victims live with this trauma forever so VSS is with them for as long as they need the services. VSS takes the time, more importantly, they really care."

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